Last updated: 22-09-2023
Effective Date: 22-09-2023
1. Shipping Information
1.1 Shipping Locations
We offer shipping within India, covering a wide range of locations. If your area is not listed during the checkout process, please contact us for information on the availability of shipping to your location.
1.2 Shipping Methods
We provide various shipping methods to ensure the safe and timely delivery of your orders. You can select your preferred shipping method during the checkout process.
1.3 Processing Time
Orders are typically processed within 1-2 business days after order confirmation. Please note that processing times may vary based on product availability and specific order requirements.
2. Shipping Costs
2.1 Shipping Fees
Shipping fees are determined based on the selected shipping method, delivery destination within India, and the total weight or dimensions of your order. The applicable shipping costs will be displayed during the checkout process before you finalize your purchase.
2.2 Free Shipping
We may offer free shipping for eligible orders. The eligibility criteria for free shipping will be clearly indicated on the product page or during promotional periods.
3. Delivery Times
3.1 Estimated Delivery Times
For most serviceable pin codes, we try to deliver within 7 Days. But due to unforeseen circumstances like weather, strikes, remote locations, and COVID-19 restrictions – it may take longer than usual. you can expect the delivery within 14 Business Days, However, you will be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.
3.2 Delays
While we make every effort to meet our estimated delivery times, please be aware that unexpected delays may occur due to factors beyond our control, including weather conditions, customs procedures, or other unforeseen circumstances. In such cases, we will try to keep you informed and minimize disruptions.
4. Order Tracking
4.1 Tracking Information
Upon shipment, you will receive a shipping confirmation email that includes tracking information. You can use this information to monitor the status and location of your package as it makes its way to you.
5. Delivery Address
Please ensure that you provide accurate and complete delivery information, including the recipient’s name, address, and contact details. We cannot be held responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
6. Delivery Safety Precautions
6.1 Video Recording While Opening Packages
To ensure your safety and the integrity of your order, we recommend that you record a video while opening the package. This video can serve as a record in case any issues or discrepancies arise during the unboxing process. If you encounter any problems, please contact our customer support team immediately and provide the video as evidence, if necessary.
7. Returns and Refunds
For information on our Returns and Refunds policy, please refer to our Returns and Refunds Policy page.
8. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy for India, please contact us for assistance. Our customer support team is available to address any inquiries related to your orders and shipping within India.